Frequently Asked Questions
Discover everything you need to know about our luxury beauty collections, shipping policies, and skincare standards.
Are Savoir Faire products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Savoir Faire products are 100% cruelty-free and we offer a wide range of vegan-certified formulas. Please check the 'Ingredients' tab on each product page for specific details.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy for opened beauty products?
We offer a 30-day satisfaction guarantee. If a product does not meet your expectations, you can return it within 30 days of purchase for a full refund or store credit, even if it has been lightly used.
Do you offer international shipping?
Currently, Savoir Faire ships to selected countries including Canada, the UK, and members of the EU. International shipping times and fees vary based on your specific location.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.